It involves 3 elements which are document management, workflow management and mobile office. Let talk about document management first that can provide document history, document versioning, document approvals and document permissions. And, workflow management have a lot of function provide to customers that are form design, workflow design, approval tracking  and analysis, filing management and hundreds of form samples. Final one, it is mobile office which is related to mobile and provide these functions that are mobile collaboration, mobile E-signing and approvals and mobile document retrieval. 

The problem that the system encountered in the past was the long approval process, which involved many steps and took a long time to get approval. It is too fragmented and partially automated processes which affect the changing market since it is slow response. The first step is filling forms, photocopying & filing, the second step is checking records, approving, photocopying & filing, and the third step is notifying, updating HR system, photocopying & filing. It takes at least a month, and now BPM can do it. solve this problem.

After BPM improve the workflow application which can complete end-to end process automation, fast response to rapid changing market and shorten the process to 1 to 2 days.